[totalZero]

I am having a similarly bad experience with a Late 2013 MBP after Apple screwed up a battery replacement and the charging port started overheating. I took it to various Apple stores multiple times (they wouldn't do the repair by mail). First time, they didn't even test the charging system; battery cycle count was the same when I picked it up. Second time, they gave the laptop back to me with the bottom cover screws installed in the wrong places. Third time, they tried to tell me it was a preexisting issue or maybe due to a third-party SSD. The people involved are very friendly but none of them seem to have any idea how a computer works, and they seem to care more about managing my expectations and making me disinfect the LCD with an alcohol wipe than they do about repairing a computer they damaged.