[madeofpalk]

A number of their employees were very vocal from the moment the post went live. They expressed how disappointed they are. You can literally hear the despair in two employees voice in a 90s podcast episode where they announce its hiatus.

Basecamp was a company built on reputation, and people joined on that and then the leaders just flushed that all away. Its not surprising that opinionated and outspoken people - the kind of people Basecamp courted - left.

[soarfourmore]

Despair over not talking about politics on work channels? Are they absolutely consumed with politics that they can’t focus on actual work tasks? I have worked with someone who insists on inserting a political topic or headline into every meeting and it’s distracting and exhausting

[bytelines]

'not talking about politics' is a straw man for the actual issue. They have a list of funny names, got called out on it, and didn't like that. "politics" implies "we dont like Amy Klobuchar" or whatever, but it wasn't that.

It was about "what do we tolerate", "who do we welcome", "who are we as a company"? They didn't like their employees defining this for them, because it forced them to think things they didn't want to think about.

[bartread]

> They have a list of funny names, got called out on it, and didn't like that.

On the contrary, as far as I can tell (i.e., based on information released by founders and employees), they didn't object at all to being called out on it. Everybody at Basecamp, the founders included, thought the list was wrong and inappropriate.

What they did object to was the discussion being escalated to genocide and that there appear to have been employees who refused to climb down from that.

It does become impossible to have a constructive discussion, particularly about sensitive or controversial matters, when some people involved want to escalate to the most extreme position imaginable. It tends to mute other viewpoints.

This used to be well understood on the internet, and is the reason Godwin's Law is explicitly stated (https://en.wikipedia.org/wiki/Godwin%27s_law#:~:text=Godwin'....).

[iovrthoughtthis]

that isn’t really a problem with politics though is it?

it feels like a problem with the discussions participants listening and speaking skills.

if someone immediately jumps to a negative extreme then its likely they feel quite emotionally distressed about the topic. if you notice someone is emotionally charged about a topic (either yourself or a participant) then we should seek to discover the shadow conversation that is being had. what is the true source of the emotional distress.

instead we see it as weakness and press harder.

removing politics won’t solve that.

[bartread]

I don't disagree with you, but I can also see how that could become a huge problem in a workplace.

It can be pretty frustrating when people debate in this fashion about work-related matters. E.g., nowadays I find it particularly tiresome when people frame technical discussions (such as one database platform or front-end technology versus another) in moral terms. It's incredibly unhelpful.

It has the potential to be even more disruptive for non-work matters (though the original "Best names ever" discussion was very much work-related).

Still, whilst I'm not especially critical of the position DHH and JF have taken - though initially I found myself back and forth on it - I do of course wonder if a more nuanced resolution that alienated fewer people (I don't mean on twitter and other social media, which is mostly just noise: I mean at Basecamp) could have been found than something that feels like blanket ban, even though it's not really.

Perhaps they tried - I don't know.

[iovrthoughtthis]

i would love to read an example of a technical discussion framed in moral terms. if you’ve got any off the top of your head, i’d appreciate you commenting them.

i suspect, a lot like becoming conscious of the impact the food we choose to eat has on things external to our local context (climate, animal welfare etc), technology decisions choices could be seen through such a lens.

as Frederic Bastiat wrote, there is “that which is seen and that which is not seen”.

[runarberg]

If that is the case, banning politics feels like the nuclear option. And regardless of the the intent I think the consequences will yield the result parent notes.

Other companies are able to handle peer conversations without making such a broad and vague category as politics taboo. Like you can enforce a code of conduct and treat speech of genocide as being in violation and issue a citation for a minor offense and terminate repeated or hard offenders. You can also enforce stricter speech standards on open channels and announcements while allowing workers to have free conversation in their own opt-in echo chambers.

Nuking all political dialogs just feels like a bad HR policy.

[bartread]

> You can also enforce stricter speech standards on open channels and announcements while allowing workers to have free conversation in their own opt-in echo chambers.

I think this is what the policy amounts to though, right? They're banning political discussion on their shared work Basecamp, but not anywhere else, and are even encouraging it in other private and opt-in channels, as well as employees' personal blogs, social media, etc.

[ryanbrunner]

And also banning any DEI initiatives, banning any and all committees, and a host of other changes that essentially boil down to "shut up and do what we tell you".

[efuquen]

> On the contrary, as far as I can tell (i.e., based on information released by founders and employees), they didn't object at all to being called out on it.

> What they did object to was the discussion being escalated to genocide and that there appear to have been employees who refused to climb down from that.

The topic brought up was the Pyramid of Hate, and I'm going to presume linking the list of names to one of the base levels of bias. DHH is the one who escalates that point to say, well this must be a fireable offense since it is on this pyramid with genocide on the top, which is really completely ignoring the point of the pyramid and not at all what employees probably said. An employee actually tries to explain this, that "dehumanizing behavior begins with very small actions". DHH ignores the point and completely unprofessionally and unethically (imagine the CEO of your company doing this) publicly shares some old chat log of the employee participating in making fun of the names, as if this employee wouldn't be aware of that and probably regretful of it.

So yes, an employee tried to explain what might be wrong with DHH's thinking and yes he did not like it at all and responded inappropriately and he was the one who wanted to "escalate to the most extreme position imaginable."

Here is the full-text from the article that described what happened:

"But Hansson went further, taking exception to the use of the pyramid of hate in a workplace discussion. He told me today that attempting to link the list of customer names to potential genocide represented a case of “catastrophizing” — one that made it impossible for any good-faith discussions to follow. Presumably, any employees who are found contributing to genocidal attitudes should be fired on the spot — and yet nobody involved seemed to think that contributing to or viewing the list was a fireable offense. If that’s the case, Hansson said, then the pyramid of hate had no place in the discussion. To him, it escalated employees’ emotions past the point of being productive.

Hansson wanted to acknowledge the situation as a failure and move on. But when employees who had been involved in the list wanted to continue talking about it, he grew exasperated. “You are the person you are complaining about,” he thought.

Employees took a different view. In a response to Hansson’s post, one employee noted that the way we treat names — especially foreign names — is deeply connected to social and racial hierarchies. Just a few weeks earlier, eight people had been killed in a shooting spree in Atlanta. Six of the victims were women of Asian descent, and their names had sometimes been mangled in press reports. (The Asian American Journalists Association responded by issuing a pronunciation guide.) The point was that dehumanizing behavior begins with very small actions, and it did not seem like too much to ask Basecamp’s founders to acknowledge that.

Hansson’s response to this employee took aback many of the workers I spoke with. He dug through old chat logs to find a time when the employee in question participated in a discussion about a customer with a funny-sounding name. Hansson posted the message — visible to the entire company — and dismissed the substance of the employee’s complaint."

[bytelines]

I haven't seen the employees "escalation to genocide", but as I understand it, it was an employee sharing the ADL pyramid of hate -- that such attitudes such as stereotypes were foundational to further hate.

[kortilla]

Yes, the ADL pyramid is a modern Godwin’s law. You only bring it out to state that “making fun of someone is the foundation of genocide”.

[bytelines]

Nobody is doing that. What people are saying, in this thread even, is that making fun of names is innocent fun.

The pyramid is intended to show that its foundational to hate.

Thats then being immediately taken out of context to equate stereotypes with genocide as a straw man argument. In this thread.

Nobody here or at Basecamp made such an argument. Its entirely made up to shut down discussion.

[user-the-name]

> as far as I can tell

The thing is, that is not very far at all. You were not involved in the situation at all.

[bartread]

Well, obviously I can only comment based on information that's been released publicly by DHH, JF, and their employees (both current and former). What would you prefer we all evaluated the situation based on?

Some employees have been critical on social media of the policy changes. None of them has suggested that DHH or JF thought it was OK that the names list existed. Again, all available evidence suggests that nobody who is still at Basecamp or who was there formerly, including the founders, thinks the names list is OK.

What exactly are you questioning here?

Because you evidently don't know any more than I do yet, based on that same body of information, you seem willing to insinuate a much shakier conclusion though you lack the courage to state it explicitly (because I think you know that it's not backed up by any evidence). You're not adding anything to the discussion other than noise.

[user-the-name]

I am questioning why you feel the need to weigh in on something you are not in a position to have an informed opinion on.

[henryaj]

> They have a list of funny names, got called out on it, and didn't like that

Not at all true - they dealt with it extensively internally, agreed it shouldn't have happened, etc. But folks kept analogizing the list of funny name to genocide.

[roytries]

Is this a quote that comes from somewhere? I see multiple people talking about this 'analogizing a list of funny names to genocide'.

I think its been properly debunked multiple times in the comments here to say its untrue. Just wondering where it comes from that people keep commenting it so strongly.

[Udik]

People making such a fuss over a list of funny names? Yes, that's office fun you wouldn't want your customers to know about, which I guess makes it a bit unprofessional. But still it's absolutely innocent fun. Whoever makes it into an existential political issue has lost it, seriously.

[predaking]

> But still it's absolutely innocent fun.

Not if you're one of the injured parties.

[rimliu]

Funny-names list survivors, let's not offend them with the improper nomenclature.

[adolph]

Yeah, I’m sure I’ve been on a few over time and yet still an inner drive towards pattern matching and spurious associations leads me to moments of light-heartedness tempered by not wanting to cause offense.

[andyxor]

Truly these are first world problems

[avereveard]

This is truly becoming an issue in the first world, soon the biggus dickus sketch from The Life of Brian will be censored not to offend Richards across the country

[bytelines]

Making fun of ethnic names isn't 'innocent fun' when your company purports to be diverse, equal, and inclusive.

If you don't believe me, well, DHH himself agrees with this: it's a problem when you acknowledge the pyramid of hate, as he does.

What's at issue is that he acknowledges all of this, then refuses to recognize any wrongdoing, dresses down employees in public, and claims that "political talk" -- about the company, about whether these practices are correct, about whether this is an inclusive and equal place -- is banned.

[ikt]

> Making fun of ethnic names

They're not necessarily ethnic, some people just have funny names:

https://theawesomedaily.com/50-funny-names-that-are-so-unfor...

https://www.newidea.com.au/funny-names

In your opinion just how genocidal are these articles on the pyramid of hate?

[bob_roberts]

> They're not necessarily ethnic

The first list you posted has a bunch of "funny" East Asian names. That stuff was racist in "Sixteen Candles," there's no excuse for it in a modern workplace.

[bytelines]

Your links have nothing to do with what basecamp did?

[Udik]

I'm not sure where you read all this. In his post [1] DHH says:

1) that the list was a mistake and that they've learned and moved on.

2) that "I was dismayed to see the argument advanced in text and graphics on [Employee 1’s] post that this list should be considered part of a regime that eventually could lead to genocide. That's just not an appropriate or proportionate comparison to draw"

3) that "the vast majority" of the names in the list were in fact of Anglo-Saxon or white background.

So he acknowledges, apologises and de-escalates. And points out that there is nothing racial about the list. What should he have done more, or differently?

[1] https://world.hey.com/dhh/let-it-all-out-78485e8e

[throwaway_r9RF]

My take on what the disagreement is about is that while there is agreement that the "Best Names Ever" list was inappropriate, there is disagreement about _why_ it was inappropriate. The founders seem to think it was inappropriate because making fun of your customers behind their back is not nice, but that it was not racist. The other contingent seems to think that in addition to being disrespectful of their customers, it was also racist. That contingent feels that in order to work towards a less racist future it is important to acknowledge past acts of racism.

Two other details I find interesting:

  - In the post you linked to, DHH specifically talks about the Asian names on the list.

  - The only attributed statements I've seen from any non-founder employees are from Jane Yang.

My guess here is that Jane is Asian, that she is likely one of the most involved employees in this situation, and that she feels that the inclusion of Asian names on the list constitutes anti-Asian racism. DHH clearly disagrees about the last point. If I'm right, this is a case where a white man is telling an Asian woman that comments she believes reflect anti-Asian bias are not racist. In my observation, white men telling minorities what is and is not racist is one of the surest ways to enrage those who feel passionately about racial justice issues.

[bytelines]

Thanks for sharing that - I hadn't read that particular post and it's very thoughtful and well articulated, and facts there are indeed surprising, such as the vast majority of the list being Anglo-Saxon.

To your question, I think it is the consequences of closing such a discussion that he leaves unaddressed. Does the company still value your opinion? Do you matter?

I honestly think, as DHH hints, that being able to 'rehumanize' might avoid even having to ask these questions.

[aspaceman]

Despair over the controversy of an internal “funny names” list turned into an external PR move.

[PaulRobinson]

That's not what happened, nor is it why people were upset by the founders' actions.

[ugh123]

How was Basecamp's reputation built on social justice issues and fanning flames on internal message boards? I thought their rep was based on good product development