Hacker News new | ask | show | jobs
by bartread 1878 days ago
> They have a list of funny names, got called out on it, and didn't like that.

On the contrary, as far as I can tell (i.e., based on information released by founders and employees), they didn't object at all to being called out on it. Everybody at Basecamp, the founders included, thought the list was wrong and inappropriate.

What they did object to was the discussion being escalated to genocide and that there appear to have been employees who refused to climb down from that.

It does become impossible to have a constructive discussion, particularly about sensitive or controversial matters, when some people involved want to escalate to the most extreme position imaginable. It tends to mute other viewpoints.

This used to be well understood on the internet, and is the reason Godwin's Law is explicitly stated (https://en.wikipedia.org/wiki/Godwin%27s_law#:~:text=Godwin'....).

5 comments

that isn’t really a problem with politics though is it?

it feels like a problem with the discussions participants listening and speaking skills.

if someone immediately jumps to a negative extreme then its likely they feel quite emotionally distressed about the topic. if you notice someone is emotionally charged about a topic (either yourself or a participant) then we should seek to discover the shadow conversation that is being had. what is the true source of the emotional distress.

instead we see it as weakness and press harder.

removing politics won’t solve that.

I don't disagree with you, but I can also see how that could become a huge problem in a workplace.

It can be pretty frustrating when people debate in this fashion about work-related matters. E.g., nowadays I find it particularly tiresome when people frame technical discussions (such as one database platform or front-end technology versus another) in moral terms. It's incredibly unhelpful.

It has the potential to be even more disruptive for non-work matters (though the original "Best names ever" discussion was very much work-related).

Still, whilst I'm not especially critical of the position DHH and JF have taken - though initially I found myself back and forth on it - I do of course wonder if a more nuanced resolution that alienated fewer people (I don't mean on twitter and other social media, which is mostly just noise: I mean at Basecamp) could have been found than something that feels like blanket ban, even though it's not really.

Perhaps they tried - I don't know.

i would love to read an example of a technical discussion framed in moral terms. if you’ve got any off the top of your head, i’d appreciate you commenting them.

i suspect, a lot like becoming conscious of the impact the food we choose to eat has on things external to our local context (climate, animal welfare etc), technology decisions choices could be seen through such a lens.

as Frederic Bastiat wrote, there is “that which is seen and that which is not seen”.

You've honestly never heard a discussion between software developers where people label use of a particularly language, technology or technique X, "wrong", or said something like, "if you're doing Y, you're doing it wrong"? You've never seen the shade people throw at PHP?

Where do you work? Can I join?

More seriously, if you (have nothing better to do than) look through my comment history you'll find a discussion from a few weeks or months back where I chided somebody for saying (I paraphrase), "if you're patching directly in production you're doing it wrong." Granted doing so is far from ideal, and not something I've ever done with any kind of regularity, but occasionally it's the quickest way to resolve an issue whilst you follow proper process with a more involved investigation and fix.

I've found this varies a lot by company I've worked for: it doesn't happen where I work now much at all, but other companies I've worked at many technology choices are either "right" or "wrong". I just don't have the energy or patience for it these days.

ah, i took moral discussion to be code for political discussion, not actually moral (good vs bad) haha.

in that case, yes. people get dogmatic about the strangest things. depending on my level of give-a-fuck i sometimes dive in deeper, “why do you think this is bad?” etc.

sometimes theres a decent learning opp either for me, discovering a new way that something can cause problems or for them, learning to apply some nuance to their beliefs.

Absolutely. I definitely prefer for the discussion to start off dispassionately as opposed to having to drag it there, but I completely agree with you.
A lot of discussions about the environmental impact of proof-of-work Bitcoin mining would fit the bill.
And that would perhaps be fair, although cryptocurrency discussions range far wider than technical concerns.

And that's quite a long way from what I'm talking about, which are technical discussions that are more day to day concerns for many software developers in the industries and types of application I've worked with (e.g., desktop software tools and web applications/services in sectors such as telecoms, life science, payment processing, retail systems, data analytics).

If that is the case, banning politics feels like the nuclear option. And regardless of the the intent I think the consequences will yield the result parent notes.

Other companies are able to handle peer conversations without making such a broad and vague category as politics taboo. Like you can enforce a code of conduct and treat speech of genocide as being in violation and issue a citation for a minor offense and terminate repeated or hard offenders. You can also enforce stricter speech standards on open channels and announcements while allowing workers to have free conversation in their own opt-in echo chambers.

Nuking all political dialogs just feels like a bad HR policy.

> You can also enforce stricter speech standards on open channels and announcements while allowing workers to have free conversation in their own opt-in echo chambers.

I think this is what the policy amounts to though, right? They're banning political discussion on their shared work Basecamp, but not anywhere else, and are even encouraging it in other private and opt-in channels, as well as employees' personal blogs, social media, etc.

And also banning any DEI initiatives, banning any and all committees, and a host of other changes that essentially boil down to "shut up and do what we tell you".
> banning any DEI initiatives

That's not actually what they've said though, is it? They're moving responsibility for DEI back into HR (they call it People Ops)[0]. I have pretty mixed feelings on HR as a company function[1] and choice of profession, but that's far from a ban on DEI initiatives.

(I don't dispute your comment that committees have been dissolved.)

[0] The original "Changes at Basecamp" blog post literally says, "The responsibility for DEI work returns to Andrea, our head of People Ops,": https://world.hey.com/jason/changes-at-basecamp-7f32afc5

Fair enough, banning any employee organization of DEI work (outside of the one HR person).
> On the contrary, as far as I can tell (i.e., based on information released by founders and employees), they didn't object at all to being called out on it.

> What they did object to was the discussion being escalated to genocide and that there appear to have been employees who refused to climb down from that.

The topic brought up was the Pyramid of Hate, and I'm going to presume linking the list of names to one of the base levels of bias. DHH is the one who escalates that point to say, well this must be a fireable offense since it is on this pyramid with genocide on the top, which is really completely ignoring the point of the pyramid and not at all what employees probably said. An employee actually tries to explain this, that "dehumanizing behavior begins with very small actions". DHH ignores the point and completely unprofessionally and unethically (imagine the CEO of your company doing this) publicly shares some old chat log of the employee participating in making fun of the names, as if this employee wouldn't be aware of that and probably regretful of it.

So yes, an employee tried to explain what might be wrong with DHH's thinking and yes he did not like it at all and responded inappropriately and he was the one who wanted to "escalate to the most extreme position imaginable."

Here is the full-text from the article that described what happened:

"But Hansson went further, taking exception to the use of the pyramid of hate in a workplace discussion. He told me today that attempting to link the list of customer names to potential genocide represented a case of “catastrophizing” — one that made it impossible for any good-faith discussions to follow. Presumably, any employees who are found contributing to genocidal attitudes should be fired on the spot — and yet nobody involved seemed to think that contributing to or viewing the list was a fireable offense. If that’s the case, Hansson said, then the pyramid of hate had no place in the discussion. To him, it escalated employees’ emotions past the point of being productive.

Hansson wanted to acknowledge the situation as a failure and move on. But when employees who had been involved in the list wanted to continue talking about it, he grew exasperated. “You are the person you are complaining about,” he thought.

Employees took a different view. In a response to Hansson’s post, one employee noted that the way we treat names — especially foreign names — is deeply connected to social and racial hierarchies. Just a few weeks earlier, eight people had been killed in a shooting spree in Atlanta. Six of the victims were women of Asian descent, and their names had sometimes been mangled in press reports. (The Asian American Journalists Association responded by issuing a pronunciation guide.) The point was that dehumanizing behavior begins with very small actions, and it did not seem like too much to ask Basecamp’s founders to acknowledge that.

Hansson’s response to this employee took aback many of the workers I spoke with. He dug through old chat logs to find a time when the employee in question participated in a discussion about a customer with a funny-sounding name. Hansson posted the message — visible to the entire company — and dismissed the substance of the employee’s complaint."

I haven't seen the employees "escalation to genocide", but as I understand it, it was an employee sharing the ADL pyramid of hate -- that such attitudes such as stereotypes were foundational to further hate.
Yes, the ADL pyramid is a modern Godwin’s law. You only bring it out to state that “making fun of someone is the foundation of genocide”.
Nobody is doing that. What people are saying, in this thread even, is that making fun of names is innocent fun.

The pyramid is intended to show that its foundational to hate.

Thats then being immediately taken out of context to equate stereotypes with genocide as a straw man argument. In this thread.

Nobody here or at Basecamp made such an argument. Its entirely made up to shut down discussion.

> The pyramid is intended to show that its foundational to hate.

Thought is also the foundation below that. In fact, thought is much more requisite to hate rather than making fun of something.

Shall we update the pyramid and show that thought is the foundation to all hate so we can show it whenever someone thinks?

Reductio ad absurdum
> as far as I can tell

The thing is, that is not very far at all. You were not involved in the situation at all.

Well, obviously I can only comment based on information that's been released publicly by DHH, JF, and their employees (both current and former). What would you prefer we all evaluated the situation based on?

Some employees have been critical on social media of the policy changes. None of them has suggested that DHH or JF thought it was OK that the names list existed. Again, all available evidence suggests that nobody who is still at Basecamp or who was there formerly, including the founders, thinks the names list is OK.

What exactly are you questioning here?

Because you evidently don't know any more than I do yet, based on that same body of information, you seem willing to insinuate a much shakier conclusion though you lack the courage to state it explicitly (because I think you know that it's not backed up by any evidence). You're not adding anything to the discussion other than noise.

I am questioning why you feel the need to weigh in on something you are not in a position to have an informed opinion on.
In theory no more or less informed than anyone else in the discussion. This is a discussion forum: we all have as much or as little right to comment here as anyone else taking part in this conversation.