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The SBA is referring specifically to their own employees doing SBA work, not necessarily telework in general. Interestingly, they attribute the additional productivity to the fact that their telework employees are simply working more hours: > “It doesn’t matter to me where your eight-, 10-, 12-hour day is, but as long as we’re getting coverage from that perspective,” Rivera said. > While some federal managers have expressed skepticism with telework productivity, Deputy CIO Luis Campudoni said employees are, if anything, putting in longer hours than they normally would working in the office. > “From an eight-hour workday that you would normally experience in the office, now, without asking the workforce, certainly get 10-12 hours of work done on a daily basis. It’s because of that flexibility, people appreciate that,” Campudoni said. I would also expect productivity to go up if everyone was working 25-50% more hours under the new system. I don't know if that's sustainable though. If these jobs are paid hourly and the extra hours aren't mandatory then the employees aren't necessarily getting a bad deal. However, if the extra hours are unpaid or the 12-hour days become mandatory, this could fall apart fast. |
I know where I currently am, my hours have smeared to cross 12 hours of the day. I have meetings as early as 8 AM, and as late as 7 PM, routinely (sometimes even later). That's to accommodate people in other timezones.
But, my middle of the day is oftentimes empty. I'll use that time to go out to a botanical garden, or play a game, or work on personal pursuits, or nap.
It's hard to say whether I'm more productive or not; I changed jobs mid-pandemic and so I don't have much to compare to (and I left my prior job because I was bored; I'm a manager, and wasn't feeling productive, but that's because everything I was empowered to change I had running so smoothly it didn't need my attention, and all I was doing was small boring implementation stuff so the team could have the interesting work).
But I can say that the extra hours aren't really helpful toward being productive (and that I've taken steps to keep them from being harmful). So I'm not sure that people doing stuff across 12 hours of the day really equates to 12 hours of work.