Wow, that was a good interview. I haven't seen Jason talk so openly about things before. He was really relaxed in the video. I came away very impressed with him.
I'd love to start a discussion here about LTV! So, AFAIK:
LTV is simple: customer revenue per month * months with your company
Segmenting beyond that - it is not very possible because google analytics hides your per visitor data. If products like clicky/google analytics would dump out full data sets, this kind of software would be very easy to create.
Otherwise, you need an end-to-end solution. Meaning from visitor to customer tracking.
Does anyone know something I don't about segmenting customers LTV?