[nazca]

Looks interesting. A few initial reactions: 1) I'm assuming I won't be able to use this with my enterprise email? Even if my admin doesn't block my calendar sharing, it seems like I'd be running afoul of our rules by sending notes to some unknown platform.

2) um, what's the name? Is it personal CRM? (that doesn't appear in big font anywhere). nat.app? (I only see that in the url and email addresses). something else?

[nathanganser]

Hey, thanks for sharing your thoughts!

1) If your admin allows it you're fine. We work with G Suite as well. What concerns do you have? Please check out https://nat.app/privacy to understand how we treat your data, to summarize: - Your data is never accessed by a human - We don't share it with any third parties - Your data is safely stored and sent to you when needed (aka. before your next meeting). That's it.

If you're fine writing down notes into a web app, sending them per email is the same level of safety/security.

2) Its Nat indeed. We were previously called Nat Bot (initially we tried to build a chatbot, but pivoted a bit. Nat it is :)

[airstrike]

> If your admin allows it you're fine.

In the big enterprise world, you don't even get to ask your admin if it's fine. Every answer is a "no" by default unless you have an extremely compelling case. Sharing data outside of the network is a major no-no for certain industries (like mine, which is Financial Services)

> sending them per email is the same level of safety/security.

Not exactly. My company logs every e-mail I send / receive, but not every HTTP request. If we're ever sued, the e-mails may show up in court, but not HTTP.

And if you're ever sued, what happens to the data I e-mailed?

[dman7]

In case some entrepreneur gets discouraged by this comment, I'd like to add some personal color (currently building B2B product). The commenter is correct that IT admins take a conservative stance ("no" by default) but that doesn't mean your startup can't break into big enterprise using a bottoms-up motion. Unless the business is in a highly regulated industry, employees will sign up to try the product and, in most cases, won't ask IT for approval.

This is indicative of a broader trend in how software is distributed in the enterprise. Whereas software was traditionally purchased tops-down (i.e. CIO purchasing decision), today's software products are increasingly product-led & bottoms-up (i.e. end user purchasing). Classic examples include Dropbox, Slack and now Notion, Airtable, etc.

[airstrike]

Just want to say I agree 100%. Thanks for adding this nuance.

[chrismeller]

In the EU sharing data outside the network is a huge no-no now regardless of industry.

A self-hosted option that the company can install on a VM somewhere would be the only option for 99.999% of meetings.

[nathanganser]

Makes sense :) Not the direction we want to take for now as I mentioned. Thanks for sharing!

[nathanganser]

Oh ok that makes sense! Yeah in that case, our app might not be the best fit if you're thinking of taking notes that can contain highly sensitive data.

Thanks for sharing! That will definitely impact us if we want to sell to enterprise. But to be honest, we don't plan on going into that direction.

We're bootstrapped, so no big pressure on getting really big. We're super happy to just become a profitable business that our users enjoy, à la Basecamp.

[monsieurbanana]

You might want to quickly fix the text in the privacy page, specifically removing the sentence.

[nathanganser]

What do you mean? Not sure I get you?

[monsieurbanana]

You have this on the page: "Use this space to tell the customer how your product works and why it is different."

Which seems to be a template text?

[nathanganser]

Ouch! Thanks! Yeah really weird we had not realized this! Thanks a lot! Fixed it!