[parsimoniousplb]

I was once infatuated with the digital nomad "community". One day, I came across a twitter thread where he (the "ceo" of ghost) and other prominent members of that community were engaged in a harassment campaign against customer service representatives of a local airline for delaying one of their flights. What I found particularly revealing was that they used various families with kids that were also waiting as a front for their own complaints, as in "How dare you make these families wait?", when in fact they meant "How dare you make _us_ wait?". I found that pretty gutless, and my admiration for this "community" began to wane as a result. Long story short, I'm not at all surprised questionable business practices and mistreatment of customers sprung from there.

[Hamuko]

>engaged in a harassment campaign against customer service representatives of a local airline for delaying one of their flights

Did the airline do him right by cancelling and refunding his ticket without being asked to?

[robjan]

Customer service agents aren't your personal punching bag and they usually have limited power to rectify the situation. The person in CS who was receiving that complaint could hardly force the plane to depart.

[luckylion]

... and leaving them stranded where ever they were, banning them from flying with them again? Most likely not, airlines are staffed with professionals, not emotional teenagers.

[searchableguy]

Do you have source?

I am curious.