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by alicemaz 2146 days ago
>The reality is that there is a real advantage in working in person.

it depends what their goals are. having worked in-office and remote for the same company, it's way easier to get shit done in the office. at least if you're reasonably extroverted/persuasive/bold. there are so many times I was able to walk up to someone's desk and spend ten minutes to save multiple weeks of protocol and runaround. partly because it's easier to apply pressure, but also partly because communicating face-to-face is so much higher bandwidth. but if you're remote you're easier to ignore, and a lot of office workers are very good at ignoring people who want to create more work for them

but the flip side is it's way easier for remote workers to fade into the background and hardly do anything. a skilled developer can emulate a mediocre developer while working a fraction of the hours. a skilled manipulator can "work" a fraction of the hours managing expectations and barely produce much of anything. plenty of people will figure out how to automate their jobs and just never tell anyone

there's this idea that remote will benefit introvert/aspie types because it's so word-focused. you have few face-to-face conversations but you write tons and tons. but really, apsie types will produce reams of literal-minded descriptive and often very helpful documentation and discussion, while people-people types will manipulate their image to appear very legibly valuable and come out ahead more often than not

my honest opinion for awhile is that remote is going to a massive efficieny drain on big tech companies and startups doing stuff that's easy to phone in like webdev/saas/whatever, such that if you founded a small committed colo team you could probably outcompete them in whatever domain you want even without any special edge

1 comments

> I was able to walk up to someone's desk and spend ten minutes to save multiple weeks of protocol and runaround. partly because it's easier to apply pressure, but also partly because communicating face-to-face is so much higher bandwidth

Let's ignore how you interrupting someone cost them potentially hours of productivity.

I agree face-to-face is higher bandwidth for easy/simple topics. "Bob, what's the mainframe password" is easier shouted than written, and the reply likewise (assuming Bob knows it by heart).

It gets tricky when the topic is complicated or when Bob is distracted and confused. You might get a half-assed dismissive and incomplete answer (which you may or may not notice), or it might take Bob much longer to figure the answer out than if you had messaged it to him.

The quality of your communication depends on many factors, and your perception may not necessarily match reality.

I don't mean asking technical questions, which I agree is often easier to do over text, not least because you can cite line numbers and include code snippets etc. I mean getting favors, demanding concessions, strategizing, comparing notes, etc. especially if you're running a project (as I was) and need buy-in and deliverables from people in different reporting lines (I was eng with an asterisk, depending heavily on people in qa and ops), the ability to walk up to their desk and convince them is priceless

there were more than a few times when the schedule slipped by months because someone outside the project delayed something by weeks. those kinds of issues I never had when I was in the office because I could get what we needed through force of personality. but outside, you have to go through process, and process is inefficient

seasoned remote workers might counter the org was dysfunctional (a charge I will not deny, hence why I left) but they don't have solutions other than more process. because remote depersonalizes work interactions, they have to layer on policies and documents. it's fundamentally a bureaucratizing force

It sounds like what you are saying is that it is easier to be either a bullying management type or a charismatic persusasive type. Both of which I have seen lead to some of the stupidest corporate decisions in my career. So while both of those types might have a much easier time in an office setting, I'm not convinced that is a competitive advantage for the company as a whole.