Google dot com UI is growing ever closer to following in the footsteps of iTunes. It’s just becoming a cluttered mess and more confusing to users... I didn’t even know you could shop directly from the site.
My mom has gotten stuck in the purchasing interface before and she was confused whether she was buying from google or from best buy, and then all of a sudden she lands up in a different retail experience to check out. She couldn't tell the difference between legit websites and scams (though amazon has this problem too)
In an attempt to create a unifying shopping experience, they instead created something that feels fragmented and destroys trust
The worst part is depending on your search all the different options can be in different order or sometimes not even show up. My UI pet peeve is inconsistency and Google has it in spades.
This feature is so annoying. It messes with my muscle memory (somehow after all these years I still expect Images to be second) and I end up clicking the wrong thing
Personally I prefer how DDG keeps "All, Images, Videos, News, Maps" static and then shows additional tabs when relevant, e.g. "Shopping" or "Meanings".
Jumbling up the tabs on each search was one of the UI-related reasons that I gave up on GSearch years ago (outside of the occasional !g, which now usually feels like being redirected to AliExpress).
In an attempt to create a unifying shopping experience, they instead created something that feels fragmented and destroys trust
Disclaimer: I am a former AWS and Alexa employees