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by a-google-guy
5598 days ago
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>Half a dozen countries? Please see the countries mentioned in this support document: http://goo.gl/I49QQ Canada is definitely supported for users. >Where the customer service is non-existent:
Hi. Any specific problem we can help with? |
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In my experience, "Customer Service" can mean one or both of the following: 1. Actual help to resolve real problems 2. A human voice on the phone to walk you through resetting your computer (or otherwise generally offering moral support)
I find that most folks get nervous when #2 is not available, even if they would never use it or it would be unlikely to solve any of their actual problems.
The big G does not even pretend, and I think that is possibly to their detriment.