Read the terms, basically you agree to give them 20% of the claim, if its less than 20 dollars, you still agree to pay 20 dollars to them - also if ATT or whoever takes some money off your bill you have to pay 10% of that...
I have filled out a lot of class action type things, it takes like 5 minutes...
Don't give your information to this company.
Also, find this kinda comical
You understand that Radvocate spends significant time and money pursuing your Claim
followed by:
If you fail to respond to multiple requests for information about the status or outcome of your Claim from Radvocate (“Ghosting”), you authorize Radvocate to charge any payment card connected to your account for $30 - the approximate cost of preparing, delivering and managing your Claim
Our mission is to give people more access to this consumer arbitration process. And our business model is that when they win we will receive a commission.
Most of our business to-date has been helping people take on telcos over issues they've experienced as individuals (like when a company promises to buy out your old contract if you sign up, and then after you've signed up tells you "sorry, no")
Yes, it's a plug. Radvocate is a product; we make money if you use us... But only if you get money out of it. If we file documents for you and guide you through the process we ask for a commission on any compensation you get out of it.
Can you provide information about terms of service before taking my information? It's nowhere to be found. How much do I get? How much do you get? What happens next?
> In return for doing the paperwork to process your Claim and providing other services to help you through the dispute resolution process, you are assigning Radvocate a 20% stake in any monetary relief resulting from your Claim against the Counterparty (the “Stake”).
> In addition to its Stake, you agree to pay Radvocate 10% of any amount payable that’s removed from or written off of your bill or debt (the “Debt Relief Fee”).
> If you accept a settlement offer but the Stake and the Debt Relief Fee are less than $20 when added together, then you agree to pay Radvocate $20, instead of and not in addition to the Stake and the Debt Relief Fee, to partially offset the costs that Radvocate incurred pursuing your Claim.
> If you fail to respond to multiple requests for information about the status or outcome of your Claim from Radvocate (“Ghosting”), you authorize Radvocate to charge any payment card connected to your account for $30 - the approximate cost of preparing, delivering and managing your Claim.
However:
> 100% SATISFACTION GUARANTEE: Radvocate’s fees are subject to a 100% satisfaction guarantee - if you aren’t completely satisfied with our service, then you don’t have to pay Radvocate anything.
So if I'm reading this right, anybody can say they're dissatisfied for any reason (even, ostensibly, if they're dissatisfied with the terms of service) and that gets them out of any fees to Radvocate.
It's linked from the last page of the form above the submit button: "By submitting your claim you agree to our terms and conditions[link], which we encourage you to read."
(The second to last page of the form provides a simpler overview of the process too.)
I have filled out a lot of class action type things, it takes like 5 minutes...
Don't give your information to this company.
Also, find this kinda comical
You understand that Radvocate spends significant time and money pursuing your Claim
followed by:
If you fail to respond to multiple requests for information about the status or outcome of your Claim from Radvocate (“Ghosting”), you authorize Radvocate to charge any payment card connected to your account for $30 - the approximate cost of preparing, delivering and managing your Claim