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I'm sure his conclusion is correct for most people reading this, but is logic is garbage. It's like saying you don't need a VP Engineering because a founder should do it. Completely fine conclusion if it works, as it often will, but still total nonsense. If you're paying a PR agency $10k-$20k per month and they're getting your company into blogs where the author reads every comment, you're getting screwed. No doubt about that. And if you can do it yourself through networks and hard work, then paying someone else to do it might not make sense. But to argue that PR firms are not effective is just a lie. I won't go through linking to the major news coverage that any startup would kill for that PR firms got, but there is plenty. There are two interesting dynamics at play in this sort of post, which comes up every week or two. 1. No one ever seems to question the source, which seems odd. We have a journalist telling companies how to run their PR. Talk about the fox watching the hen house. I'm not saying this guy or any of the others that write this same blog post on other blogs are being disingenuous, but the conflict of interest is certainly there. It's worth pointing out in my opinion. 2. PR firms, ironically, suffer from being in a position to almost never get positive word of mouth (at least publicly). When they succeed, you never know they're involved; go read the front page of the NYT business section, I promise it produces lots of PR high fives every day but almost no one reading it will ever know that. When a company succeeds with a PR firm, there's not much incentive in beating their chests about it, but when the relationship is a failure it's become fashionable to...well, write something like this except from the company's perspective. To top it off, the really great PR firm successes often masquerade as the sort of companies that are just great stories told by great founders (Mint and Pandora come to mind, both of which use agencies). I used to work at a PR agency about 2 years ago, but don't any longer and have absolutely 0 financial stake in this sort of thing. I still help/advise a lot of friends on PR and I really just think this is overly generalized advice that leads to a nasty case of groupthink. First principles, guys. |
In the article, I don't mention anything about the effectiveness of PR firms, we all know that they are good at what they do, but at a cost. And I keep seeing big name firms repping pre-funded startups, which is a death wish in my opinion.
You bring up a great point of having a journalist telling companies how to run their PR. There should be more of this. Companies and PR firms just throw up garbage press releases a lot of the times and this could be some valuable feedback for them.
Great point, we did publish an article about Why Your Startup Does Need PR though.
http://bostinnovation.com/2010/12/17/why-your-startup-needs-...
Thanks for the input.