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by berdon 2330 days ago
You're using an Apple product - Apple is known for their tailored and single-path UX that they don't simply expect their users to love, they also don't care when they don't.

I'm not saying your complaints aren't valid or warranted - they're just not relevant to Apple unless their designers agree with you.

2 comments

Apple does care about customer feedback, but by and large, they're not looking for it on HN or in random blogs. If you want to reach out to them, you can do so here: https://www.apple.com/feedback/
The feedback actually goes directly to the engineers that work with the product you are leaving feedback for. It works, I swear!
"We cannot respond to you personally [...] we will contact you directly."
Here's what I found:

> we are unable to respond to each submission individually. If you provide your email address, you agree that we may contact you to better understand the comments you submitted

Which makes perfect sense IMO.

that particular feature the author talks about has been around since the ipod era. then again, stripping previously ubiquitous functionality has been apple's m/o in the later half of this decade.