[otterley]

Apple does care about customer feedback, but by and large, they're not looking for it on HN or in random blogs. If you want to reach out to them, you can do so here: https://www.apple.com/feedback/

[KiDD]

The feedback actually goes directly to the engineers that work with the product you are leaving feedback for. It works, I swear!

[__m]

"We cannot respond to you personally [...] we will contact you directly."

[eitland]

Here's what I found:

> we are unable to respond to each submission individually. If you provide your email address, you agree that we may contact you to better understand the comments you submitted

Which makes perfect sense IMO.