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by disordinary 2329 days ago
JIRA is great but only in an enterprise where there's a team to manage it, I've moved on from it and I miss the flexibility that it offers - but that flexibility comes with extreme complexity. Most small to medium sized businesses don't need it and can make do with something with less features.
3 comments

As a counterpoint to this, jira is _not_ great in any environment precisely because it is so flexible and requires a team to manage it.

If a job needs to exist purely to maintain a third party tool that you pay for, you probably should find a new tool or make the tool yourself so that the employees work value is retained. It's the equivalent of doing a complete kitchen renovation on an apartment that you rent.

But jira isn't the problem that's being solved - a person hired full time would be a project manager, who in the absence of jira, would solve the project management problem with different tools.

Jira is not perfect. But the atlassian suite as a whole, with integration between CI, PM and version control, is quite powerful and more than adequate in many cases.

That said, boy have I seen it used terribly. It's double edged for sure.

> JIRA is great but only in an enterprise where there's a team to manage it

If you have a team to manage it then you may as well use that team to write your own, then you truly get the flexibility with none of the performance downside and having to program in crappy languages with crappy tools. Plus it can grow and evolve with your organization, for a start up a couple of cgi scripts on a rasberry pi are enough, for a large enterprise those cgi scripts are probably still 10 times faster than JIRA.

JIRA has become the SAP of bug of issue trackers and no one can use it well out of the box.

I agree.

What we need is Jira and Trello to have a baby

That thought is going to haunt my dreams tonight, thanks! If I wake up screaming in horror, I’m blaming you.