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by generalpass 2341 days ago
> ...your service is so cheap that you might lose enterprise customers because it appears to be too cheap and there can be very legit longevity concerns.

Perhaps add an enterprise tier that includes lots of buzzwords in its description on a dedicated page.

1 comments

You're making light of my point, but you are underestimating how important that point actually is. Services that don't cost enough are perceived as highly suspect, because there's a widely-held (and not unfounded) belief that anything worth using is worth paying for. You're not just paying for the sunk cost + fractional profit; you're investing in a solution that will stand up to your board of directors wanting something to blame. Think: support contracts, data protection and privacy laws, corporate structure and insurance. The function that this tool purports to do is literally the full time job for a lot of people, so there's no way they can put such an important function on someone's cool side project. It's just not a good business move.