| I'm not your typical consumer. I buy the cheapest thing of each category unless there's an overwhelming reason not to. Computer: macbook pro (not because of ads but because I had to in order to develop for apple products), phone: Iphone - got it for free as a handme down from my wife. Very few of the groceries I buy have labels on them: it's all fresh fruit, veggies, things from the bulk section, almost nothing in the grocery store I've bought is advertised. I don't eat processed food or any kind of food that comes in a box or prepackaged bag. When my fridge breaks down I will buy the cheapest fridge I can find unless there's data that shows some fridges are more reliable than others. I buy maybe 2 pairs of pants per decade, and when I do buy clothes it's usually at used clothing store, and I don't pay any attention to what the label says other than the size and type of material. Brand almost never ever comes into my decision making process. that's why its so hard for me to believe. I buy the cheaper one every time unless there's overwhelming reason not to. Frankly, I don't understand how this isn't the default behaviour for everyone. The only areas where advertising works on me is on the following (when they actually give me information about products I actually want): occassionally on movies (but even then it's a small percentage ~ most of the time i get whatevers i find on fandango ~ i've even missed some movies i wanted to watch because the ads didn't reach me or I forgot), occassionally the restaurant coupons (half price), metromile, maybe banking (since that actually does require trust) . Metromile is wasting their money by retargetting me. I'll leave the second I find another insurance that's cheaper - I have absolutely 0 brand loyalty for almost everything. If anything, they're just reminding me to check around for cheaper services that may pop up. Utility bills -> no choice therefore ads don't matter. Housing -> found on zillow . Zillow itself, someone told me about it (not advertisement). phone plan - i really had to hunt to find usmobile - 8$/month for 100 minutes, 100 messages. I can't even imagine how much money the telecom industry has squandered on me without any effect at all. ISP - At&t hits me ads all the time, and everytime I'm just reminded about how evil they are and I check around to see if there's any other better broadband providers besides the one I'm using right now. so their ads are actually having the opposite of the desired effect, same with comcast. The reason all these ads don't affect me is because they all appeal to Emotion and unverifiable information. And that's not how I generally make my decisions. For example, when at&t says they have the best network, that's completely useless to me because I can't verify that it's true, or at least it's hard to do so. Because most ads appeal based on emotion and I don't use emotion to make my buying decisions, it means they simply don't work. |
First of all, they find ways to drop quality. At first they have the good deal for a limited time. This results in social proofing - good reviews and customer approvals - that theirs is the exceptional choice - quality at low price. Then they downgrade it. But because you were already buying it, you won't look the next time.
Second, they find ways to engineer deals that lead you down a path of more expensive dependencies. You go to the supermarket, and you get your veggies, and you see a sign saying "best enjoyed with" - and there's a product. Maybe one you know and are familiar with, maybe one you don't. Regardless, you see the sign and the message and you start wondering, "am I enjoying my veggies less because I'm doing it wrong?"
The dairy industry has succeeded at this for decades, crafting all sorts of narratives about the necessity for milk, the pleasure of milk, how milk lets you have moments shared with friends. It doesn't have to have a brand name attached to reach you and reprogram you.