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by djsumdog 2380 days ago
Aus post doesn't even bother to knock on your door. They just toss a card in the slot. Even if you see it happen and grab them, they'll probably tell you they don't even have the package; don't bother to actually transport them. None of them work for AusPost. In big cities like Melbourne, they're almost all contractors. In far off places like Emerald, it's all you got, because DHL doesn't deliver out there (or if they do, it's a lie and those packages get handed to an AusPost contractor anyway).
2 comments

I've caught them not delivering stuff before (opened the gate at 7am to go catch the train and an AusPost fella was just putting the card in our mailbox - those gates were very loud when they opened up + I was in the kitchen getting ready to go, so there's no way we missed them)and they didn't even apologise, just looked sheepish and got my parcel out of the van.

That said, the current AusPost delivery driver assigned to my neighborhood is a nice African (Sudanese?) chap who always at least tried to deliver stuff, will try and hide it from the street if it's marked safe to leave by the door, etc. and if you go to a post office they're usually pretty good.

If they treated delivery drivers like human beings I'm sure auspost's customer satisfaction would greatly increase

Cockatoo was a huge pain the ass to get anything delivered to.