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by waste_monk 2380 days ago
I've caught them not delivering stuff before (opened the gate at 7am to go catch the train and an AusPost fella was just putting the card in our mailbox - those gates were very loud when they opened up + I was in the kitchen getting ready to go, so there's no way we missed them)and they didn't even apologise, just looked sheepish and got my parcel out of the van.

That said, the current AusPost delivery driver assigned to my neighborhood is a nice African (Sudanese?) chap who always at least tried to deliver stuff, will try and hide it from the street if it's marked safe to leave by the door, etc. and if you go to a post office they're usually pretty good.

If they treated delivery drivers like human beings I'm sure auspost's customer satisfaction would greatly increase