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by dashundchen
2402 days ago
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I think that assessment is unfair to the author. The article even talks about the warehouses and logistics in a pre-same-day shipping world, and compares it to the pace and scale required by the new delivery model. The point I took from the author is that the expectation of same-day or even two hour shipping is erasing the barriers to consumption. There's a big difference between a weekly walk to shop or drive to the mall, and 24/7 instant delivery with just a click. It's no secret that the pitch on fast delivery speed is that people will consume more. Anecdotally, many people I know who have Prime seems to have steady streams of packages arriving at their door - snacks for the kids one day, a new sweater the next, a package of toilet paper the next - with the logic that they have paid for the delivery, they might as well use it. Each in a separate trip, box etc. And if an item is incorrect or damaged, they often don't even bother to return it, they will just order something else. |
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With groceries, I plan out my week's meals with the Paprika app, shoot the list of ingredients over to notes, and then order only what is on that list, which is delivered to my door.
No more "hmm, this looks interesting" as I'm wasting my time walking up and down aisles specifically designed to make me spend more.
My fridge and cupboard now look almost empty, despite having the week's shopping in it because I don't have jars and boxes of HFCS-laden garbage that I bought on a whim.
As far as non-consumable goods go, I spend the time I used to waste driving to and from stores and trying to find objects hidden in a sea of shelves finding written and video reviews of big-ticket items and I do not purchase anything unless I know it has passed the muster of several trusted reviewers, has all of the features I want, have seen it from every angle, know its precise dimensions, and know it has documentation and patches/upgrades available on the manufacturer's website.
Can't really do that looking at a box on a shelf in a store.
Regarding a steady stream of deliveries, it is too easy to set up a once-a-week delivery, at least with Amazon Prime. I set mine to Saturday.
People who impulsively buy things online are the same people who would have gone to the dollar store for "shopping therapy" pre-online shopping and come home with a basket full of cheap Chinese crap.