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by StavrosK 2403 days ago
I've been using Plaid for a toy project for a while, and, while it works well, what surprised me the most was their support. I had an issue with my bank not sending me SMS and their support was quick and helpful, responding to my problem with actual feedback rather than canned responses.

Now that I'm saying this, I realize what a low bar our current support climate has set, but Plaid is great on that regardless.

3 comments

I was impressed with the support and API service from Quovo, then was disappointed to see Plaid bought them and is sunsetting it. :/ More work on my end, for no real benefit.
Would something like this address your sms finance communications? https://www.asktrim.com/ I use it to get notifications on charges and I can check my balance.
The problem was that my bank couldn't send me the authentication SMS so I can't log in to Plaid, it wasn't about notifications. Thank you for the recommendation, though.
Would you be interested in sharing your project?
My guess is that the project he's referring to is IMGZ (found via his HN profile then his twitter)

You can read more about that here: https://imgz.org/

In addition, he has a page on his site with some really cool personal projects: https://www.stavros.io/projects/

Haha, no, it's not that. I just used Plaid to get my own balances so I can track my finances, it was nothing exciting.
Why are you so angry? I'm running a fucking image sharing service. Wouldn't you be angry?

https://imgz.org/help/faq/

It's really nothing much, I just get my account balance from my bank to track my finances. I basically used their quickstart example, nothing much more.