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by tobr 2406 days ago
Why are Disney+ customers referred to as “fans”?
3 comments

Stating the obvious: marketing tries to redefine language to influence customers. You can either shrug it off or actively fight it.

Like: If you go along with calling sandwiches "subs" you might associate this particular food with Subway and may consider competing food products less.

Off the tangent: Companies pay to rename sports arenas. They're not paying you, so you could just say "we're going to $teamname stadium" instead of $companyname stadium".

Disney has a very active fandom and several amusement parks that try and elevate their work to cultural touchstones. It seems like a warranted language choice here. Just like how you might call Yankees ticket-holders 'fans' instead.
I guess similar reason Restaurants' customers are referred to as guests.
Huh, not really? A “fan” is an enthusiast or admirer. It implies a certain type of relationship to the thing you are a fan of.

I don’t know that “guest” implies anything similar, it’s just a visitor.

Guest implies that you have been invited and expect to receive hospitality from your host. Visitor is just someone who showed up somewhere.