[tomp]

> We are now translating over 1,000,000 customer service messages a month

> The company told us it now has more than 100k registered translators providing translation services for its platform.

So... each human translator translates (on average) 10 messages per month. In fact, less than 10, because (presumably) some messages are also translated by AI.

Odd numbers.

[cj]

“100k registered translators” probably means “5-10k active translators” (just a guess).

Either way, translating 1mm customer support messages per month sounds impressive regardless of the number of people translating.

[awad]

"TL;DR: There are about 100K-200K unique workers on Amazon. On average, there are 2K-5K workers active on Amazon at any given time, which is equivalent to having 10K-25K full-time employees. On average, 50% of the worker population changes within 12-18 months. Workers exhibit widely different patterns of activity, with most workers being active only occasionally, and few workers being very active. Combining our results with the results from Hara et al, we see that MTurk has a yearly transaction volume of a few hundreds of millions of dollars."

https://www.behind-the-enemy-lines.com/2018/01/how-many-mech...