[JohnJamesRambo]

How do you see it any other way than that you owe them a refund? Have you ever tried to stay in a hotel room that is 80?

[bkohlmann]

I’m open to that option - and I can see it’s worth. My main point was Airbnb’s inconsistency. There is absolutely no incentive to rectify a stay if they will just punish you anyway.

And yes, I’ve stayed in many rooms 80 and above. Not ideal. But open a window and throw on a fan.

[eesmith]

I could see getting a partial refund instead of a full one.

Otherwise, why even try to find an a/c tech at night, if you know that it won't make a difference?

[jhy]

So, you'd be happy if another guest decided to leave at 2am one morning and pay you only 50%? You're charging a nightly rate, not an hourly rate.

[cannonedhamster]

You're arguing a different point. The refund is because the beach of contract was only for a specified time. A total refund provides no incentive to attempt to rectify the situation.

[pas]

Does that matter? Because there was no work around anyway. Sure they tried to find an AC tech, but ... haven't, so no AC in 80 F (26.6C).

A partial refund would incentivise we-tried-our-best problem solving.

[em-bee]

try 90. if it's 80 degrees i rejoice and turn the aircon off...