[reb]

Also, just to throw another opinion into this dumpster fire:

I had to get a new laptop, knew I was getting a 2019 MBP, and was terrified the keyboard experience would be horrendous due to the coverage I see on the topic here.

And it isn't at all. It feels different than my 2015 model, but... definitely not worse. I may even be just slightly better because it's noticeably quieter.

Just one perspective, but yeah. The keyboard rage on here should not be taken as anything approaching absolute truth.

[yodsanklai]

I agree, the keyboard is fine, until it stops working properly. Apparently, the problems described in the article are not rare occurrences. That, and also the keys which start to fade out (see some other comments). I have both problems on my 2018 MBP.

I think the keyboard rage comes from the fact that they changed a perfectly fine keyboard with a bogus one, just to have a slightly slimmer laptop (along with many other gimmicks such as the touchbar, or the oversized trackpad).

[unicornfinder]

Indeed. I switched to a 2017 MBP and thought the keyboard was honestly fine, until after a while the keys gradually started chattering and eventually just outright not working.

[jplayer01]

The vast majority of impressions I've seen are about how the keyboard mistypes or breaks. It's not necessarily about it feeling worse - it is worse in aspects that don't directly related to how it feels to type on it. The keyboard rage is entirely justified if such an expensive device has keyboard problems that are unsolvable. It's really not helpful to dismiss the issues and people's opinions just because you happen to think typing on the keyboard is fine, no idea what anybody is complaining about, everybody is exaggerating and out of their minds.

[jtc331]

Quieter? You must have softest typing finger touch imaginable. Every person I see use it is dramatically louder than the old style.

[mortenjorck]

When it works, it’s fine. I’ve had a 2018 MBP for a year and apparently didn’t draw the short stick. The travel distance ceased to be a problem after the first week, and I don’t think about the keyboard day to day.

That said, even in my ideal, happy-path case, there’s one minor flaw I do occasionally run up against, which I rarely see mentioned: the keys are too close together. It’s easier – not greatly so, but perceptibly – to hit adjacent keys. There’s no question in my mind that going back to the old keyboard will be an improvement across the board, even for those who haven’t had any of the marquee issues.

[mises]

Except not breaking does not a good keyboard make. It still is very bad, no travel, no resistance, feels like a kids' toy. Make something solid and durable for once, apple.

[lenkite]

The 2019 model is better than 2018. They fixed several keyboard issues. (duplicate keys, jamming, etc).

[nbevans]

2019 model did not fix anything.

[tarsinge]

Same here. I just got a 2019 MBP to replace my 2014. I type without looking and I find the keyboard very pleasant (I love the soft click feel and sound). Now I can’t say for the durability but first impression is very good.

[lunchables]

I don't think most of the comments are directed at the 2019 model. Most even specify an earlier (2018) model. These have known issues. So I think that is "approaching absolute truth".

[nbevans]

I liked my 2019 MBP keyboard too. Until one week I noticed it kept repeating e's and n's. And then I learnt its not fixable unless you are prepared to go without a machine for 3 to 14 days. And then I learnt from Rossman Youtube that your machine might never be the same again after Apple's "genius"'s get their hands on.

Honestly, I thought it was all a fuss about nothing. But it isn't. BTW my machine is 6 months old. It started malfunctioning 2 months ago.

[martin_a]

Had the same with my work MBP. Started about 6 weeks into using it, went to the Apple Store and got told it would take at least 14 days. Asked them for an exchange device so I could keep working and they almost laughed at me.

[nbevans]

I bought mine on an American Express credit card which, in the UK, has what's known as "Section 75" protection. This alone means I can return it for a full refund since it is a defective product within the warranty period with documented design flaws. If Apple refuse to issue the refund, then Amex will do it for them. Obviously it will need persistence and a bit of a fight - but the law is 100% on my side.

[ucha]

If your machine is 6 months old, you have a 2018 MBP keyboard. The 2019 keyboard came out 4 months ago.

[nbevans]

That is true. I did not realise this, so thanks. Indeed it says mine is a 2018 model in the "About this Mac" screen.

All this time I thought I had a 2019 model because I ordered it in 2019 and it came direct from the factory in China (not from existing stock).

[worldsayshi]

I have a 2019 (I think) model and I really enjoy the typing experience.

[Aeolun]

I don’t think I agree that it’s better than the old keyboard, and it certainly feels a bit icky to type on, but...

There are much worse keyboards.