[jayflux]

I get everyone replying to virgins Twitter account in disgust, but let’s be honest, the person on the other end of that most likely won’t be technical, nor will there be much chance of them relaying it on. They will reply then go home for the day.

This is where things like https://securitytxt.org/ are important. Being able to go through to the team or person who knows what’s going on. But then again, if a company stores plain text passwords they most likely won’t have security.txt

[megaremote]

> I get everyone replying to virgins Twitter account in disgust, but let’s be honest, the person on the other end of that most likely won’t be technical, nor will there be much chance of them relaying it on. They will reply then go home for the day.

Then why are they responding to a technical issue? And you may say they will not pass on information, but it is one channel we have of contacting, possible the only one.

[c3534l]

The person they hired (in all likelihood many people) represents Virgin Mobile in an official capacity. The people in that thread are primarily talking to their followers (because it's Twitter and not a BBS) and are secondarily addressing Virgin Mobile UK. They are not responding to the person you imagine/are assuming must have come up with the Tweet on their own free accord.

[otakucode]

If you are incompetent enough to store passwords in plaintext in your database, the chances that you will be capable of fixing that situation once you find out that's a terrible idea is vanishingly small.

[KloudTrader]

Or even a general security page like https://kloudtrader.com/security