[hackits]

Only smug i could tell was in regards to their free app offering, and considering it costs money and resources to maintain those free services their viewpoint is understandable. The feature was removed, they thank them for the feedback for being upset that the feature was removed.

[jakebasile]

I understand that software costs money to maintain and cloud syncing requires infrastructure. But they didn't need to act the way they did in response to someone asking a reasonable set of questions.

[hackits]

I'm saying you're making a big fuss about something that 1. You have no control over, and 2. Doesn't really matter.

[jakebasile]

I don't think I'm making a big fuss about it. I'm not campaigning for a boycott or mass migration or anything. I'm just saying that as a long time customer of AgileBits the way they reacted in the linked thread really didn't sit well with me, so I'm looking for alternatives to their software.

What if I have an issue in the future? Will I also be treated poorly?

[beckler]

The mobile app is free, but creating entries on the mobile app is a paid feature. Either with a subscription, or by buying the "pro" features. Or at least that's how it is on Android.