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by tanakachen
2551 days ago
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> It will probably be the best reviewed passenger plane software developed in America, if not the world once this is over. The problem is that this is not actually a software problem. It’s an airplane design problem, and Boeing is trying to convince you that it’s just the software. Even if the software is perfect, this plane remains a flying coffin until it is redesigned from scratch. The only real fix is not to fly on this plane. |
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When doing root cause analysis there is a pyramid with people problems at the top, then deeper technical problems, process problems, culture problems and value problems.
Most root cause analysis stops with people problems, or technical problems while all the root cause analysis I've done never showed that problems end there. Culture and value have often been the underlying causes.