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by novaleaf
2555 days ago
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Whenever I see articles like this, I like to remind people that a great production system doesn't make a company more honest or accountable. Unintended acceleration flaw in Toyota models around 2005 to 2011, due to firmware bugs: http://www.safetyresearch.net/blog/articles/toyota-unintende... Great for USA customers. They were made whole. I personally was driving a 2011 Toyota minivan in Thailand in 2013 when I suffered this firmware bug. Toyota refused to consider it was anything other than driver fault. I was only going 5kph when it happened so no damage, but damn scary as hell. No recall in that country, and unless dealers did a covert firmware upgrade during maintenance, the flaw still exists in similar model years. |
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see https://www.edn.com/design/automotive/4423428/Toyota-s-kille...
I also remember reading another report that mentioned that software engineering was regarded as 2nd class discipline to hardware in many Japanese companies, and that resulted in sloppiness, lack of oversight and rigorous testing at that time. This problem was partially mitigated by placing SW R&D in other countries, where it was easier to attract talent.
Lean methodology is focused on quality on multiple layers, however, as you mentioned, the implementation may not fulfil the spec.