[karl_schlagenfu]

I have the same problem and didn't use it because of their scummy marketing practices.

I uninstalled the app thinking I could just log in to the website to cancel it but no luck, you have to phone.

Is there a simple way to submit GDPR deletion requests like this? They're being deliberately obtuse with closing accounts. They deserve to lose their licences.

[MordodeMaru]

And on top of that there's their culture:

https://www.wired.co.uk/article/revolut-trade-unions-labour-...

[dazc]

My account was deleted without any intervention from myself. I assumed it was because I had not used the account for some time and the balance was < 1 euro?

Like others have mentioned, I found their customer service to be worse than useless but kept the account as a stand-by.

Obviously, since I no longer have an account, the options for submitting a GDPR deletion are somewhat limited.

[jon-wood]

A GDPR request may not go far because banking regulations supersede GDPR when it comes to retaining records that might be required for financial investigations. I believe in a UK there's a requirement that they hold onto details of any transactions done for at least eight years.

[robotmay]

I understand the banking requirements but in theory they should only be keeping certain information for security practices and scrubbing it from everywhere else (e.g. marketing/analytics etc)