[droithomme]

My understanding is that it is known that the Apple water damage indicator triggers even if you have it in a high humidity environment like the south during the summer. Or on the counter in the bathroom while taking a shower. Or wiping the case with a slightly dampened cloth to remove dust and fingerprints, as is recommended. It's been intentionally designed this way, with an incorrect triggering level, in order to be able to fraudulently deny warranty claims and save money. Lots of accounts of people who absolutely never dropped it in water have had legit warranty claims denied. In my opinion, the scam here is being perpetrated by Apple, and has been ongoing a long time.

[eridius]

Apple is literally famous for doing free warranty replacements for people who don't actually qualify. There's thousands and thousands of stories of this sort of thing over many years. Forgive me for not believing you when you say Apple is conspiring to defraud customers out of warranty replacements.

[tluyben2]

I guess it depends on how much a stickler for rules the particular tech is? I had a laptop replaced which did not have waterdamage but did have the indicators activated; the guy asked me; ‘did any fluids spill over this?’ I said no and he gave me a new laptop. I had an iPad which definitely had no water damage either (I was the only user) but that one was refused because the indicators were triggered. Those things are flawed and this process is/was flawed, so now I simply have insurance that covers whatever: saves thinking about it.

[eridius]

Water damage indicators are known to not be perfect. That's unfortunate but true. It doesn't mean Apple is deliberately making them be bad in order to avoid warranty replacements though.

[tluyben2]

No, agreed. So in really humid weather, say, HK in the summer, the keyboard of the Pro breaks randomly if you do not care it in a watertight pouch and the indicators trigger. Not waterdamage as Apple means it to be and I have not had issues with replacements there but you wonder what the purpose of the indicators is then.