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by logicx24 2650 days ago
Uber's strategy right now is to maximize horizontal integration across as many markets as possible. They're leveraging cheap credit and an infusion of private money (mainly from Middle Eastern investors looking to diversify their portfolios) to expand as quickly as they can in local transportation.

This growth, combined with their subsidization across all their products, is producing huge near-term losses. However, I think it's a prudent investment. Uber needs to solidify its moat in an industry that offer little in terms of differentiation beyond price. By trying offer as many services as possible, Uber's trying to make itself the go-to hub of local transportation, and in doing so, start to change its role from a dispatch middleman to a full service transportation platform.

And so, I think in the years following IPO, we'll slowly see them reduce their efforts for horizontal expansion and slowly turn the lever back towards profit. This will happen slowly and differently across markets, with price rises starting in regions they have the strongest foothold, but will slowly trickle across all markets. The hope for them is that through this rapid expansion, they've bought enough leverage to raise prices without losing too many customers.

2 comments

It's interesting how little of this strategy involves providing a better service. But I don't think they're alone or even special from this perspective (e.g. similar to the rise of Microsoft).

I think the prevalence of "business strategy", as opposed to product/service improvement, in the growth of corporations, warrants much more scrutiny than it gets. After all, corporations should serve society - how do strategic mergers, acquisitions, lobbying, PR do that?

Good for Uber, but I'm disappointed as a customer. I did extensive travel overseas in Qatar and the Careem app was excellent. They had a clear local strategy with local customization to capture users. For example

- [Local flavor] Using a button called "Yallah" instead of "Go"

- [Local Knowledge] Pre-coding airport pickup locations (unlike Uber which had you try and figure it out directly with drivers, who often did not speak English.)

- [Local Knowledge] Understanding that many parts of the world do not have street addresses!

It would be great if Uber accepted plus codes (https://plus.codes/) when setting a destination.
In Jordan the Uber cars I've used are always cleaner than Careems. The Careem app also used to send me annoying notifications about deals.
> Pre-coding airport pickup locations.

Uber does this in many countries. Perhaps not yet in Qatar.

Uber has pre-coded locations for HIA now.
> The hope for them is that through this rapid expansion, they've bought enough leverage to raise prices without losing too many customers.

In other words: sell at a loss, run all the competition out of business, then raise prices?

Essentially. I'm not endorsing it, but Uber's strategy is the classic monopoly strategy. It reminds of nothing more than Standard Oil giving it's competitors a "good sweating."