| It's misleading because you do not need to be a wholesaler to use FBA, and in fact the majority of FBA users have never been wholesalers and never will be. This is one of the reasons why this article is so misleading, because it gives off a fundamentally incorrect reading of what happened and what is happening at the company. It is not "bullying" for a company to just stop buying your brand's products. Vendors almost universally receive less per unit when they sell to Amazon as wholesalers than when they sell as retailers. The article makes it seem like all FBA users are wholesalers when the reality is nearly opposite: most FBA users are retailers, called "Sellers" in Amazon parlance. Some fraction are wholesalers who sell directly to Amazon, but it is not nearly even 20-30% of the marketplace volume. The whole thing about FBA vs. FBM as it relates to vendors is another misleading red herring int the article which confuses more than it illuminates. There was nothing in the recent mass halt of POs to many vendors about encouraging vendors to go FBM. FBM just means you yourself ship the orders to customers versus you ship the products to Amazon warehouses for Amazon to ship orders to customers as they come in. Sellers can do either FBM or FBA as it suits them and their business model. In Amazon's communication to vendors impacted by the cancellation it just said "go give being a seller a try." There was zero in that about "you should try merchant fulfillment" and it's not even relevant. The worst part about this article is that there were non-specialist articles that correctly interpreted the event and correctly described what was going on, like this one from the Arkansas Democrat-Gazette: https://www.arkansasonline.com/news/2019/mar/08/amazon-abrup... >Pushing suppliers onto the marketplace -- rather than selling products itself -- lets Amazon offload the risk and cost of purchasing, storing and shipping the merchandise. Instead, the company can charge suppliers for these services and take a commission on each transaction, which is much more profitable. The strategy is part of a larger effort to reduce overhead by getting more suppliers to use an automated self-service system that requires no input from Amazon managers. ^-- That quote right there is 100% accurate. It is a full and correct description of Who/What/Where/When/Why of the event along with some useful context. The article in the OP gets most of those Ws incorrect. You can certainly point out that this kind of erratic behavior on Amazon's part is not that pleasant for vendors, but you would have a hard time finding a vendor of any scale to Amazon who would not say that they are erratic, unfair, and unprofessional as it relates to business dealings with vendors which is probably one of the reasons why they are paring back the program. There are some vendors who love their rep at Amazon and have had great experiences, but that wouldn't be the majority. This sudden pivot was a rude surprise for many vendors, but dealing with Amazon directly as a wholesaler is generally a series of rude surprises anyway. |