[ambicapter]

I checked your screenshots before replying to you (and regardless of jgrahamc apologizing with a convenient "we don't do that anymore"). It seems like the second screenshot came after you told them you were thinking about leaving the service. At least that's the way the screenshots are linked in your post. I think your english skills (from two years ago) failed you here. You told them you were possibly going to leave the service, and in their follow-up they asked you to notify them if/when you moved off the service. I don't see any threat here.

You told them "If you have nothing cheaper, I'm going to have to leave" and they replied with "We have nothing cheaper. Let us know when you leave". That's not a threat, that's calling you out on >your< threat.

[celsoazevedo]

On my first reply I asked them: "So, tl;dr, my website uses too much traffic and I need to upgrade to an enterprise plan?" Then I explained that I probably couldn't afford an enterprise plan, explained why, and said if the business plan ($200) or a solution that reduced their costs (eg: no expensive POPs) wasn't possible, my only option (since I couldn't afford it) was to leave.

When I noticed that they had plans not available on their website, I asked if they had anything up to $500 and if not, if they could give me a few days to migrate everything to a server that could handle the traffic.

I was simply explaining my position, but I guess their sales representative could have perceived it a "threat". That wasn't my intention though. Also, I should have asked "what happens if I don't upgrade?".

Anyway, all this saved me some money and allowed me to learn a lot.