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by celsoazevedo 2655 days ago
On my first reply I asked them: "So, tl;dr, my website uses too much traffic and I need to upgrade to an enterprise plan?" Then I explained that I probably couldn't afford an enterprise plan, explained why, and said if the business plan ($200) or a solution that reduced their costs (eg: no expensive POPs) wasn't possible, my only option (since I couldn't afford it) was to leave.

When I noticed that they had plans not available on their website, I asked if they had anything up to $500 and if not, if they could give me a few days to migrate everything to a server that could handle the traffic.

I was simply explaining my position, but I guess their sales representative could have perceived it a "threat". That wasn't my intention though. Also, I should have asked "what happens if I don't upgrade?".

Anyway, all this saved me some money and allowed me to learn a lot.