My understanding of the first concern was that users are in trouble if GoLinks shuts down or has an outage. Do you have any mitigation plan for such cases?
Yep, It’s in our terms of service, in the unlikely case something happens to GoLinks, we will provide you with all your links. But we plan on being around for a long time.
Outages are definitely a risk every company encounters. Whether it's a third-party hosted solution or an internal solution, unfortunately, servers do go down. We run all our services on AWS which provides an uptime SLA of at least 99.99%, so uptime shouldn't be a problem, but we do recognize the concern.