[MBCook]

I HATE that attitude. It may occasionally be right (depends on your product/intended use) but it was the catch all ‘do as I say’ excuse one of the executives used at a previous job.

Have a suggestion on how something could be done better? Your way is too complicated and our users are dumb as posts. So we can’t do it. It’s not worth even thinking about.

Of course if THEY want to do the complicated hard to understand thing, it will be fine.

Just one of MANY examples.

Why do the job if you have actual contempt for your users?

[duxup]

>Why do the job if you have actual contempt for your users?

It's not contempt, it's understanding who is at the end of the keyboard.

In this case our customers are fairly capable, but the software is really for their end customers who are in a niche industry that is AMAZINGLY behind the times in terms of technology, and the people they hire who actually end up doing a lot of interacting with the software are honestly barely high school grads and are surprisingly incapable / startled by anything out of a very specific routine.

[ox_cable]

> Why do the job if you have actual contempt for your users?

To... To get paid, isn't that obvious? Sometimes you have to do what you have to do.

[Aeolun]

I mean, yes, in retail or the service industry, but it should be possible to find a job in IT where you can at least tolerate the end users (or just never see them altogether).