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by Spooky23 2667 days ago
Charge money + 25% maintenance annually.
1 comments

Unless you offer phone support and an SLA, 20% is much more common.
It used to be.

Customers failure to fight subscriptions made everyone realize that you can extract much more money from them. Back in the day, only big vendors like Microsoft got away with wacky high maintenance percentages.

I see even little vertical vendors come in with 30-35% proposals all of the time lately.