Customers failure to fight subscriptions made everyone realize that you can extract much more money from them. Back in the day, only big vendors like Microsoft got away with wacky high maintenance percentages.
I see even little vertical vendors come in with 30-35% proposals all of the time lately.
Customers failure to fight subscriptions made everyone realize that you can extract much more money from them. Back in the day, only big vendors like Microsoft got away with wacky high maintenance percentages.
I see even little vertical vendors come in with 30-35% proposals all of the time lately.