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by sharninder 2688 days ago
Interesting move, but why? Are they really planning to or currently selling to the general retail public?
3 comments

Given that it's a university town with strong tech links, the general retail public in Cambridge is going to be quite different to the general retail public in most of the rest of the UK.

I'm not convinced the idea makes sense financially, unless they're selling all of the extras and kit parts needed to make the Pi do something useful.

If they are, then fine. If not this might look a little like a vanity move - not because it's a bad idea, but because retail in the UK can be insanely expensive to run, and it's outrageously hard to make it profitable.

In my understanding, the new reality here is that brick-and-mortar stores are increasingly becoming showrooms to support online sales, with brands closing smaller shops and focusing on big "experiential" flagship stores.

The description somebody else gave here of the Pi shop as "more of an event space than a store" would tie in well with this strategy.

Yeah that's what I've noticed, too. In Cambridge we have a Tesla store in the main shopping centre, which is just a Model S and a Model X on display in a small room with some people that talk about it. I don't think they actually make any sales there, it's just for marketing purposes.
I may be wrong, but I believe that’s how almost every Tesla showroom operates. It’s arguably one of the upsides of their direct sales model vs the traditional dealership.

They usually do make sales, or direct you to the site to complete the purchase, but the whole experience is supposed to be designed to improve on the classic horrid car dealership sales process.

> I don't think they actually make any sales there, it's just for marketing purposes.

They do. The sales process is basically the Sales Rep sitting you in front of a PC and letting you order it through the Tesla website while they sit idly by to answer any questions and guide you through the ordering process. It takes less than 15 minutes.

It's stupid simple and zero pressure compared to regular automotive sales.

For clarification, the entire process isn't done in front of a PC in the showroom and everything you do in the showroom you can also do from home.

In the showroom you customize your vehicle, place a reservation order, and pay an initial order amount (e.g. ~$3500 for the Model 3). You'll then receive two emails, the first confirms your order and the second provides you next steps you must perform.

The next steps are:

1 - Select Delivery Location

2 - Provide copies of Driver's License

3 - Provide proof of Vehicle Insurance

4 - Provide Payment Method

5 - Process Trade-In

The steps don't have to be completed in any particular order but I was instructed to wait on steps 3 and 4 until after I received a hard delivery date from Tesla.

It's all handled electronically and is relativity simple. The Payment can also be done upon delivery.

Yes, they're selling a variety of extras and kit parts. And soldering irons.
They’re already marketed as hobby kits to the general public. In fact wasn’t that the entire idea from the start? Who do you think was buying them before?
They already do to an extent, you can buy them and many accessories at micro center.