[pdpi]

In my understanding, the new reality here is that brick-and-mortar stores are increasingly becoming showrooms to support online sales, with brands closing smaller shops and focusing on big "experiential" flagship stores.

The description somebody else gave here of the Pi shop as "more of an event space than a store" would tie in well with this strategy.

[SmallDeadGuy]

Yeah that's what I've noticed, too. In Cambridge we have a Tesla store in the main shopping centre, which is just a Model S and a Model X on display in a small room with some people that talk about it. I don't think they actually make any sales there, it's just for marketing purposes.

[giobox]

I may be wrong, but I believe that’s how almost every Tesla showroom operates. It’s arguably one of the upsides of their direct sales model vs the traditional dealership.

They usually do make sales, or direct you to the site to complete the purchase, but the whole experience is supposed to be designed to improve on the classic horrid car dealership sales process.

[cptskippy]

> I don't think they actually make any sales there, it's just for marketing purposes.

They do. The sales process is basically the Sales Rep sitting you in front of a PC and letting you order it through the Tesla website while they sit idly by to answer any questions and guide you through the ordering process. It takes less than 15 minutes.

It's stupid simple and zero pressure compared to regular automotive sales.

[cptskippy]

For clarification, the entire process isn't done in front of a PC in the showroom and everything you do in the showroom you can also do from home.

In the showroom you customize your vehicle, place a reservation order, and pay an initial order amount (e.g. ~$3500 for the Model 3). You'll then receive two emails, the first confirms your order and the second provides you next steps you must perform.

The next steps are:

1 - Select Delivery Location

2 - Provide copies of Driver's License

3 - Provide proof of Vehicle Insurance

4 - Provide Payment Method

5 - Process Trade-In

The steps don't have to be completed in any particular order but I was instructed to wait on steps 3 and 4 until after I received a hard delivery date from Tesla.

It's all handled electronically and is relativity simple. The Payment can also be done upon delivery.