[kankles]

Replaying user behaviour is not a privacy issue. Pretty much every mobile/web app connected to the internet is doing this with varying granularity.

AFAIK it's a pretty standard practice in UX and product design. A&F might have analysed hours of your finger gesture activity, but I doubt they're gonna know what brand of toilet paper you wiped with this morning.

[JumpCrisscross]

> Replaying user behaviour is not a privacy issue

This is a problem with the Silicon Valley bubble. Just because everyone else is in your shit pile doesn’t mean it doesn’t stink. You just can’t smell it.

[millstone]

> Replaying user behaviour is not a privacy issue. Pretty much every mobile/web app connected to the internet is doing this with varying granularity.

All I hear is that every mobile/web app connected to the internet has significant privacy issues.

Where I point my mouse is my business dammit.

[TheChaplain]

I would rather not having an app sending screenshots of the screen / record taps while I input my CC number.

Nor of any alerts / notifications that are unrelated to the app itself.

So I'd say it can be quite a privacy issue.

[kaolti]

I agree that sensitive data should be handled much better, but - at least in a webapp - they don't capture screenshots, they just only capture mouse movements, clicks and scrolling and then rerender that on the html.

[fasteddie]

Many of these companies (e.g. FullStory, Hotjar) obfuscate all input fields for exactly this reason.

[sbr464]

I’m sorry but they don’t, at least in a sensible defaults, easy/reliable way. Unless they’ve changed recently. We did extensive testing and found it was up to the end user implementing the integrations, and their regard for this topic/privacy.

[jahewson]

“Videotaping your screen is not a privacy issue”

Hmm.

[izacus]

Funny how it's not a privacy issue for Apple devices, but triggers hundreds of posts of rage and ranting for Google devices.

Corporate cheerleading at its finest.

[Having hundreds of SV companies offer products that track user behaviour in iOS/Android/Web apps is of course a huge privacy concern, since that can very accurately profile you as a person.]

[jimjimjim]

Just because everyone does it doesn't make it right!