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by TheChaplain 2692 days ago
I would rather not having an app sending screenshots of the screen / record taps while I input my CC number.

Nor of any alerts / notifications that are unrelated to the app itself.

So I'd say it can be quite a privacy issue.

2 comments

I agree that sensitive data should be handled much better, but - at least in a webapp - they don't capture screenshots, they just only capture mouse movements, clicks and scrolling and then rerender that on the html.
Many of these companies (e.g. FullStory, Hotjar) obfuscate all input fields for exactly this reason.
I’m sorry but they don’t, at least in a sensible defaults, easy/reliable way. Unless they’ve changed recently. We did extensive testing and found it was up to the end user implementing the integrations, and their regard for this topic/privacy.