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by WrtCdEvrydy 2683 days ago
Unfortunately, we reward bad behavior by not having the hammer be swung down hard and fast.

Look at the ridesharing companies, all of them started by defying local laws. Couple of people get assaulted here and there, doesn't matter as long as Silicon Valley gets it's money.

2 comments

The hammer swings down fast in some cases. Look at Robin Hood's checking account debacle. The SEC, FDIC and SPIC do not play around.

The problem is where regulations are enforced. At state level results may vary. At local level very few jurisdictions can out-battle a company with millions or billions in VC funding. Uber blocked local regulators in Portland from blocking rides: https://www.reuters.com/article/us-uber-portland/portland-pr...

At some point, it becomes impossible to argue that taxi regulations were actually benefiting the public. Civil disobedience is a valid option in such cases, whether your name is Travis Kalanick or Rosa Parks.
Uber and Lyft are hardly Rosa Parks. They mostly use their size to bully around smaller localities that can’t handle the pressure.

If they truly believed that taxi regulations were onerous they’d fight them wherever they exist. Uber and Lyft left Austin in protest because they felt a fingerprinting requirement was too onerous, and they didn’t come back until Texas overruled them; but they already comply with such a regulation in New York! And this is before we get into their other controversies, like Uber India obtaining a customer’s medical report after she got raped in one of their cars.

Uber and Lyft are hardly Rosa Parks. They mostly use their size to bully around smaller localities that can’t handle the pressure.

Which would never have worked if customers were satisfied with existing solutions.

If they truly believed that taxi regulations were onerous they’d fight them wherever they exist

It can take decades to correct the law if you insist on playing by its own rules, especially given the historical corruption associated with taxi regulation. As Americans, we have a cultural responsibility to resist unjust laws... and at least IMHO, taxi regulations fall squarely into that category.

And riders get their cheap rides. Why are we not blaming the customers who can simply choose an alternative even if it's less convenient. We don't need Uber or Lyft or Instacart or Door dash. Why are these companies even in business after breaking laws repeatedly and with impunity? May be there lies the answer. If customers don't care enough to put a dent why would the business people care about it?
The customers don't have perfect information of a company's full behavior and dealings. Fully checking every company you ever interact with would be exhausting and nonproductive - so people rely on news and word of mouth, but even then the information doesn't reach every potential customer.

Companies that facilitate business checking, have their own problems too. E.g. yelp, BBB, et al.

These infractions have been in the news forever though. I agree with you but this is not either or. Yes, the business decisions have to be better but when there's no blowback - nothing material at least - why would we think the behavior will change?