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by Bartweiss 2753 days ago
The "even in Incognito" part of this is certainly the biggest result I see. And I agree on the study limitation; attempting to clean up localization effects after the fact doesn't feel like a strong fix. It should be possible to isolate device and location effects by using multiple devices in one location, then VPN-ing one device to multiple 'locations'.

One thing that caught my eye was Google's response about Incognito:

> The company did confirm that it does not personalize results for incognito searches using signed-in search history, and it also confirmed that it does not personalize results for the Top Stories row or the News tab in search.

Since it's a corporate reply, the standard question is what's not present: a statement that Incognito isn't personalized, or isn't personalized beyond device type and location. Perhaps I'm too cynical, but "we don't personalize using X" parses as "we do personalize in other ways".

2 comments

it does not personalize results for incognito searches using signed-in search history

To me this sounds reasonable. A very large number of searches are locality based, and it is entirely reasonable to localize them based on IP address (and - as you note - the device type).

It's also reasonable to customize based on recent (session based) search history (refinements, spelling corrections, etc).

The difference between this and personalization seems mostly about semantics IMHO.

> To me this sounds reasonable. A very large number of searches are locality based, and it is entirely reasonable to localize them based on IP address (and - as you note - the device type).

I wish this was trivial to disable. I regularly search for things where I want the global result, and instead get weird local results that I don't care about. It's much easier to narrow a global search to a local one by adding an appropriate region name to the search than it is to expand a local search to a global one via search terms.

Overall I agree with this, I definitely see why Googlers are frustrated at having all of this framed as 'personalization'.

But broadly, I see three bases for objecting to these changes.

First is the lack of user control. Like many other people in this thread I often want to turn off or 'rehome' localization, not just for weird developer use cases but for obvious stuff like "I'm about to travel and want results for that location". Disabling session-based changes is a rarer desire, but comes up sometimes when a correction or topic change is interpreted as a refinement that's biasing results. Fortunately, resetting Incognito should manage that. (I've never actually wanted to bypass device type adjustments except for dev work.)

Second is inadvertent bubbles. It's easy to imagine content-neutral rules like "show fast and mobile-friendly pages to smartphones" correlating with a meaningful content difference, and the same for location. Hard to really blame Google here, but again it'd be really nice to have the option of a "stop helping" setting.

Third is Google-driven bubbles. Some of the DuckDuckGo examples showed effects like national newspaper articles on a search for 'immigration' getting reordered, or pushing above and below non-news sources. (We can't know if that was caused by location or device type, but let's look at the case where it was.) That doesn't look like basic localization, it looks like non-local results being adjusted based on user location.

This wouldn't have to be anything purposeful; if you add location into your training set and reinforce on the usual 'success' metrics (e.g. first result clicked, final result clicked), you could easily learn that people in NYC and Houston have different behavior patterns and display accordingly. It's open to debate whether this is a bad thing, but it's certainly not what most people (including the Googler who responded to the article) mean when they say "localization".

Google definitely personalizes based on geoIP location, that's not exactly a secret.
It's not a secret, but I don't think we're doing enough to keep this on the forefront of people's minds. Every time I hear this, I am shocked! Only to then remember I already knew this but somehow let it slide...
I mean, what's the difference between this and customizing billboard ads based on where the billboard is?

IMO the issue is not google using IP-based location info. The issue (if there really is one) is people assuming/believing the internet hides their location.

hmm, that's a very interesting point. I guess that famous saying of "if you're not paying, then YOU are the product" kinda falls into play here, huh?