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by steve19 2796 days ago
That's a charitable way to look at it. A less charitable way would be the CEO is shooting from the hip and doesn't have a clue what the company needs.
3 comments

> A less charitable way would be the CEO is shooting from the hip and doesn't have a clue what the company needs.

- He continued backing the redesign long after it was clear the public hated it

- He continued to push spectacles and insist they were a "camera" company, long after the market showed there was no demand from it.

- In the last 5 years he's gone from insisting that snap is a "social media company", to "a camera company", to "the fastest way for people to connect".

In my mind, he seems like he's pretty out of touch with what the public wants from Snapchat and is just bouncing from one idea to another hoping to get lucky again.

I feel like he was a college kid who built an app that he wanted, but as he's aged he no longer identifies with Snap's user base. He's trying to push his idea of what Snap should be (because that worked originally) as opposed to asking users what they want.

just bouncing from one idea to another hoping to get lucky again.

Welcome to the world of social software!

I'm not convinced that anyone really knows what people want in this market.

> he was a college kid who built an app that he wanted

But not a leader of a large organization. That takes experience gained from multiple stages of a career. It is more than luck and timing.

wow this sounds familiar ..

I have worked on such a redesign of a crucial part of a popular service.

Thankfully this was killed before it was launched to everybody.

Basically as soon as the first working prototypes were out, nobody could say with a straight face that this was ever going to go well.

He is simply refusing to accept that water is wet -- SNAP is a cam show company. The one that is very successful in that market without even trying - it does not provide payments, subscription management, or fine grained permissions. If they are to add those three they would squash their competitors like a bug and probably eat the OTT market as well.
he knows what the company needs: a story that last long enough for his equity sales program to complete.

and that is exactly what he is doing.