I'd suggest that the policies are pretty childish, and anyone who has worked with the App Store before knows full well how completely arbitrary and insane it is--this should come as no surprise.
The Author of the article said it beautifully - I know that millions of people are battling every day for their dignity and their families and their lives. But, goddammit, this is a bridge too stupid, and I can’t cross it.
> But, goddammit, this is a bridge too stupid, and I can’t cross it.
And I am sure the customer care person at Apple found this so hilarious.
This is nothing more than a refined version of the idiots on YouTube squirting water guns at McDonalds cashiers. Because you know they deserve it for daring to work at McDonalds at the first place.
This comment seems to imply that you have a salary threshold where you deem it acceptable to make people's lives a misery just for doing their job... So what is it? $50,000? $75,000?
But the policies are clearly asinine. If those low level customer care employees aren't empowered to bubble up legitimate customer complaints then there's at least _two_ things here Apple needs to address.
> Fly the pirate flag, toss a hammer at Big Brother, think different — just don’t violate Section 3.2 of the Program License Agreement, and communicate to your users words that are on a billboard you drove past on your way to work. Be a rebel, but somewhere else.
Sure, he should leave the customer care team alone and speak with the higher ups!
How does one do that, exactly?
I think his particular battle with Apple is not the most worth, and it's not unreasonable of them to prevent you from claiming compatibility with unreleased phones, but please let's not forget we're talking about a company that does not even have a public bug tracker, and will close your tickets as duplicates without you being able to read or be notified about the other supposed ticket your is a duplicate of.
It's a totally opaque company that gives developers no resort to fix their issues. You can only talk with the lowest level support and you can only take it out on them (which you should do politely, of course)
The Author of the article said it beautifully - I know that millions of people are battling every day for their dignity and their families and their lives. But, goddammit, this is a bridge too stupid, and I can’t cross it.