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by philjohn 2846 days ago
Well, they didn't "have" to, it's just the Spanish parent bank didn't want to pay a competitor £100m a year to use their software system and mandated TSB move to their amazing, all new, all singing, all dancing, software platform.

Quite why that means the UK head needs to go ....
1 comments
CaptainZapp 2846 days ago
Because he was the happy face of the whole desaster. Claiming publicly how all was fine with very few account holders still having slight problems and repeating this lie ad-nauseum while 100'000s of customers couldn't access their accounts, couldn't make payment and didn't receive any help, whatsoever, from Mr. Pester.

Except lies and bullshit on a massive scale for weeks.

MEPs were also not impressed by his performance.[1]

[1] https://www.parliament.uk/business/committees/committees-a-z...

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philjohn 2845 days ago
Unfortunately we don't know if he was ordered to make those statements by the parent bank, or if he was inept.

It smacks to me of a symbolic "firing" to placate the tabloids in the UK, who hold far too much sway with the average person on the street.

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