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by vertwo128 2892 days ago
Ironically (is that the correct usage?) this actually makes it appealing to me.

Whenever I take a laptop in to be serviced, I always remove the hard drive and replace it with an old one that has a new Linux or Windows install on it.

This is mainly for privacy reasons.

When I got my MBP, I knew you couldn't do that, so I basically used it as a thin client, storing all my data elsewhere. However, I was still uncomfortable when I did need to turn it in for servicing, that I spent extra time and formatted it beforehand.

And yes, I encrypt all the drives, but I've heard of instances where the tech will ask for passwords.

2 comments

> I've heard of instances where the tech will ask for passwords.

I've experienced this at the Apple Store when taking a Mac in for repairs. They refused to fix it if I didn't give them the password, even though it was under warranty. There's even a dedicated field for typing in your login password on the iPads the Apple Genius gives to you when submitting your Mac for a repair.

When I took my MacBook Air in for repair with a UEFI password, they carried out the whole repair and just asked me to type my password when I arrived to collect it and ran a diagnostic on the machine to verify the computer was working. You shouldn’t need to tell/give an Apple Genius your password.
The really huge problem with that is that Keychain uses your login password to unlock your world of passwords. Even if you change your login before servicing, are you going to delete your whole keychain?
Yes, this case kind of proves that they implemented disk encryption correctly :) If MBP weren't such overpriced garbage recently (fckuing Touchbar, fcuking AMD GPUs, fcuking overheating, throttling CPUs) this could convince me to buy one.