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by SyneRyder 2892 days ago
> I've heard of instances where the tech will ask for passwords.

I've experienced this at the Apple Store when taking a Mac in for repairs. They refused to fix it if I didn't give them the password, even though it was under warranty. There's even a dedicated field for typing in your login password on the iPads the Apple Genius gives to you when submitting your Mac for a repair.
2 comments
ukblewis 2892 days ago
When I took my MacBook Air in for repair with a UEFI password, they carried out the whole repair and just asked me to type my password when I arrived to collect it and ran a diagnostic on the machine to verify the computer was working. You shouldn’t need to tell/give an Apple Genius your password.
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makecheck 2892 days ago
The really huge problem with that is that Keychain uses your login password to unlock your world of passwords. Even if you change your login before servicing, are you going to delete your whole keychain?
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